Fees for online payment processing via payment cards

Paysera system fee

Number of operations for the last 30 days Turnover for the last 30 days Payment card issued in the EU Payment card issued outside the EU Minimum
0–50 transactions 0–2,500 EUR 1,45% 2,90% 0,15 EUR
51–150 transactions 2,501–7,500 EUR 1,40% 2,80% 0,15 EUR
151–250 transactions 7,501–12,500 EUR 1,35% 2,70% 0,15 EUR
251–500 transactions 12,501–25,000 EUR 1,30% 2,60% 0,15 EUR
501–750 transactions 25,001–37,500 EUR 1,25% 2,50% 0,15 EUR
>750 transactions >37,500 EUR A special offer is provided, please contact Client Support
Processing of card payments Minimum fee
1,45% EU-issued cards 0,15 EUR
2,45% Non-EU-issued cards 0,15 EUR
Number of operations of the last 30 days Turnover of the last 30 days Cards issued in the EU Cards issued outside the EU Minimum fee
0–50 transactions 0–2,500 EUR 2,90% 5,80% 0,15 EUR
51–150 transactions 2,501–7,500 EUR 2,80% 5,60% 0,15 EUR
151–250 transactions 7,501–12,500 EUR 2,70% 5,40% 0,15 EUR
251–500 transactions 12,501–25,000 EUR 2,60% 5,20% 0,15 EUR
501–750 transactions 25,001–37,500 EUR 2,50% 5,00% 0,15 EUR
>750 transactions >37,500 EUR An individual offer is provided, contact the Client Support

Payment processing with Mastercard and Maestro cards for Kosovo clients

Service Fee
Transaction fee 2.9%
Fee for activating the project for payment processing via Paysera, Bank Link, PIS, Mastercard, Maestro 20 - 50 EUR
Monthly fee for maintenance (if the turnover is less than 2,500 EUR) 20 EUR
Fee for chargeback (initiated by payer) 20 EUR

Other fees

Service Fee
Service activation fee
(available currencies: EUR, USD)
0,00 EUR
Fee for refunding of money at the request of the client 0,00 EUR, if the refund is performed on the same day until midnight
0,50 EUR, if the refund is performed on the following day
Chargeback processing 30,00 EUR
Collaboration processing 10 EUR

Note! Each received payment is reserved when accepting card payments: 100% – for three days and 5% – for three months. Depending on the type of project, another term and percentage may be applied to the amount reserved.