How to add a new identity document on Paysera?

November 2023 • 2 min

Are you nearing the deadline to verify your identity? Or maybe your document is on the brink of expiration? While these minor tasks may initially seem bothersome, they actually require minimal time and effort – we guarantee! We’ve created an easy-to-follow, step-by-step guide that will help you get it done smoothly.

Why does Paysera ask for your identity document?

Here at Paysera, your trust means the world to us! As an electronic money institution licensed by the Bank of Lithuania, we're required to know our clients a little bit better. That's why we ask for your valid identity document – it's all part of our promise to maintain the highest standards and regulations.

But don't worry, we don’t take your privacy for granted. We handle your personal data responsibly, according to Lithuanian laws and our own stringent privacy policy.

In a nutshell, providing us with this information ensures that your Paysera journey remains smooth and uninterrupted.

How to upload identity documents via the Paysera app?

If the Paysera app is your platform of choice for uploading identity documents, you're in luck! This straightforward process can easily be done within the app itself.

Follow these simple steps:

Log in and tap ⚙️.
Under your name, select View my profile;
Under My Documents, select Identity documents;
Select the document issue country and the type of identity document – passport or identity card;
Tap Continue;
Take a picture of your document and upload it.